Housing Action
Training Center
National Trainings for Housing Counselors
A core part of our Capacity Building program is bringing a robust lineup of trainings for nonprofit housing professionals, with a specific focus on educating housing counselors.
Our goal is to equip housing counselors with the skills and knowledge they need to better help individuals and families find and keep good homes. In 2021, we expanded our training program beyond Illinois, and since then, we have continued to grow our programming, educating housing counselors from across the country.
Interested in joining us to expand your knowledge and better serve your community? Join our email list to learn about ongoing learning opportunities.
Going Nationwide
Housing Action has been training housing counselors since 2006. In 2021, we expanded our training program beyond Illinois, and since then, we have continued to grow our programming, educating housing counselors from across the country.
In 2024, our trainings were attended by
participants
from across the U.S.
On-Demand Trainings
Recognizing the need for housing counselors to have flexible and dynamic learning opportunities, we’ve launched our first on-demand training opportunity, Compliance Matters: The 2024 Definitive HUD Data Compliance Course for HUD-Certified Housing Counselors.
Stay Informed & Hear from Experts
We partner with well-respected trainers to make sure that participants get the critical updates and key foundational information needed to support clients.
Becoming a HUD-Certified Housing Counselor
Housing Action Illinois has designed a training series to help newcomers who are interested in a career as a housing counselor. Our Housing Counseling Career Path is a comprehensive program designed to help you understand the six core principles of housing counseling and prepare to pass the HUD Individual Certification Exam, which makes you eligible for hire by a HUD-approved housing counseling agency.
Learn more »
Making the Case for Housing Counseling
HUD’s Office of Housing Counseling has launched a campaign called Let’s Make Home the Goal to help people understand how HUD-certified housing counseling can help with reaching financial and homeownership goals.
See campaign materials »
Latest News for Housing Counselors
HUD Certified Housing Counselor Exam FAQ
In December 2016, HUD issued a Final Rule for the Housing Counseling program that requires that all individuals who provide housing counseling in connection with a HUD program must take and pass a HUD-administered certification exam. HUD Certification Exam Online...
2020 Silver Linings
Silver Linings in 20202020 has been a difficult year—marked by the COVID-19 public health crisis, related economic downturn, and widespread social unrest in response to systemic racism. A heartbreaking number of people are facing housing insecurity at a time when it...
Spotlight: Virtual Housing Counseling and Accessibility during COVID-19
When Wanda met Michael, he was staying at the Pacific Garden Mission shelter. The ongoing COVID-19 pandemic meant he was doing an apartment search virtually, which was a challenge compounded by his disability. He wasn’t sure if he could trust that photos would line up...
Housing Action Illinois to Create New Data Standard for Housing Counseling Industry
Initiative will help quantify & qualify program impacts, position agencies to better serve consumers For Immediate Release: August 3, 2020 Contact: Kristin Ginger, Communications Manager, Housing Action Illinois, kristin@housingactionil.org or 312-854-3333 CHICAGO...
Housing Action Awarded $1 Million in Housing Counseling Funds
CHICAGO – HUD has awarded $1,000,206 to Housing Action Illinois to distribute funds to local nonprofits whose housing counseling programs help families rent or buy safe, affordable homes and prevent foreclosures. This year’s network of 33 housing counseling agencies, listed below, serve communities in Illinois, Indiana, Michigan, and Missouri.
Housing Action Awarded $1.2 Million in Housing Counseling Funds
33 Agencies to Receive Sub-Grants to Help Families Rent or Buy Affordable Homes For Immediate Release: October 8, 2019 Contact: Kristin Ginger, Communications Manager, Housing Action Illinois, kristin@housingactionil.org or 312-854-3333 CHICAGO – HUD has awarded...
CMS Guide 2.0 Released to Help Housing Counseling Agencies Replace HCO
Housing Action Illinois has just published an updated version of its Guide to HUD-approved Client Management Systems (CMSs). The digital resource, which is available for free online, helps users assess their options through an at-a-glance comparison chart and detailed...
Diversifying Revenue through Social Enterprise
A social enterprise is a publicly responsible and innovative venture, driven by unmet community needs, that exists as a hybrid of the traditional nonprofit and business models. Broadly, these ventures can be classified into three categories defined by the Social...
8 Reasons We’re Proud of 2018
1. We were awarded $1.26 million by HUD to support housing counseling programs in the Midwest The funds will be distributed across our growing Intermediary network of 33 agencies in Illinois, Indiana, Michigan, and Missouri to support programs that help...
Housing Action Illinois Awarded $1.2 Million in Housing Counseling Funds
33 Agencies to Receive Sub-Grants to Help Families Rent or Buy Affordable Homes CHICAGO – HUD has awarded $1,259,176 to Housing Action Illinois to distribute funds to local nonprofits whose housing counseling programs help families rent or buy safe,...




