Capacity Building

We can do more and do it better.

By providing training, consulting, and resources, we help housing organizations better serve communities throughout Illinois. Our experts facilitate workshops, share best practices, and provide one-on-one coaching to nonprofits so they can serve more families and help our communities thrive.

We also advocate for the resources these nonprofits need to most effectively fulfill their missions.

Upcoming Trainings

In addition to our annual conference and one-on-one guidance, we regularly host in-person trainings, workshops, and webinars for for housing counselors, homeless service providers, and other nonprofit housing professionals. Join us to build your skills and knowledge.

Training & Support for Housing Counseling Agencies

One of our priorities is supporting housing counselors, who support individuals and families in finding and keeping good, affordable homes. Our experts facilitate regular workshops for counselors and offer one-on-one support and direct technical assistance to organizations. We want to make sure that agencies throughout Illinois can keep up with changing trends, new technology, and complicated regulations. By helping housing counselors build their skills and capacity, we position them to better serve their communities. 

See upcoming trainings for housing counselors »

Study for the HUD certification exam with us »

View resources for housing counselors »


Housing Action is a HUD-Approved Intermediary

A key way in which we support housing counseling agencies is as a HUD-Approved Intermediary. As an Intermediary, distribute HUD Housing Counseling Funds and provide infrastructural and administrative support to a network of regional affiliates. Learn more »

Meet Our Capacity Building Team

Latest Capacity Building Updates