Housing Counseling Resources

Explaining Housing Counseling
Making the Case for Housing Counseling
Research on the Benefits of Housing Counseling
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During 2017, HUD-approved housing counseling network of 1,842 agencies assisted over 880,000 individuals and families across the country.
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In 2018, 73% of counseled households had incomes below 80% of area median income, according to the National Low Income Housing Coalition
- In a 2021 HUD presentation, Measuring Impact of Rental Counseling on Evictions, it was reported that in the last fiscal year there was a 65% increase in households that received rental counseling and also avoided eviction, as well as a 28% increase in households that received rental counseling and improved their living conditions.
Research on the Barriers to Homeownership
Housing Action Training Materials
Home Appraisal
Helping Illinois Homeowners Navigate the Home Appraisal Process (2022)
Foreclosure & Bankruptcy
Rentals, Foreclosures, and Bankruptcy Court in the Time of COVID-19 (2020)
- Recording: Rentals, Foreclosures, and Bankruptcy Court in the Time of COVID-19
- Presentation Slides: Resources for Homeowners
- Presentation Slides: Resources for Renters
- Handouts
- Presenters joined from Legal Aid Chicago and Lawyers’ Committee for Better Housing
Fair Lending
Keeping the ‘Community’ in the Community Reinvestment Act (2020)
- Recording: Keeping the ‘Community’ in the Community Reinvestment Act
- Presentation: Keeping the ‘Community’ in the Community Reinvestment Act
- More information: Woodstock Institute
Rent to Own (2018)
- Recording: Protections for Rent to Own Homebuyers in Illinois
- Presentation: Protections for Rent to Own Homebuyers in Illinois
Fighting Housing Discrimination
Find our brochure on fair lending, info about the Community Reinvestment Act, contact info for fair housing enforcement agencies, and more at our page on fair housing.
Affirmatively Furthering Fair Housing: The Role of Housing Counselors
- Request Recording: Affirmatively Furthering Fair Housing: The Role of Housing Counselors
Fair Housing Legal Rights and Responsibilities: Tools for Housing Counselors (2020)
Fair Housing Webinars (2016)

We hosted this webinar on the fair housing rights of people with disabilities in July 2016. The presentation covered reasonable accommodations, reasonable modifications, service animals, illegal inquiries about a person’s disability, effective communication, and other legal issues. It relied on hypothetical scenarios as the main teaching tools.

Fair Housing Legal Rights and Responsibilities: Tools for Housing Counselors
In May 2016, we hosted this webinar with expert presenter Jessica Schneider, Staff Attorney in the Educational Equity and Fair Housing Projects of the Chicago Lawyers’ Committee for Civil Rights Under Law. The presentation included information on fair housing laws, legal rights and responsibilities for housing seekers and housing providers, and resources for filing complaints for fair housing violations.
Best Practices
Grant Writing: Best Practices (2017)
Check out our introductory webinar on best practices for grant writing. This advice is relevant not only when you’re applying for funding from IHDA but also when applying for funding from other sources.
Another good resource for advice on grant writing is Forefront, a statewide membership association for nonprofits, grantmakers, public agencies, and advisors. Forefront hosts webinars and trainings throughout Illinois, some of which are free.
Additional Topics
Dealing with Property of Elderly and Deceased Mortgagors (2019)
Anti-Predatory Lending Database (2018)
- Recording: Illinois Anti-Predatory Lending Database
- Presentation: Illinois Anti-Predatory Lending Database
Choosing a HUD-Approved CMS
Housing counseling agencies rely on Client Management Systems (CMSs) to track clients and outcomes. Trying to compare these complicated systems can be daunting so we created profiles of each CMS to help housing counselors assess their options. See the CMS Guide 2.0.
Getting Your HUD Certification
Beginning August 1, 2021, housing counselors will be required to become certified via a HUD-administered exam.
Visit our HUD Certification page to learn more.
Latest News for Housing Counselors
Upcoming Fair Housing Training Opportunity
Fair Housing Requirements and Regulations Training March 3rd Training from 9:00am- 4:00pm, Reception 4:00pm-6:00pm Join Access Living, CSH, Chicago Area Fair Housing Alliance, and Chicago Lawyers’ Committee for a FREE, one-day training focusing on Fair Housing...
Slides from Housing Counseling Webinars
Fair Housing & Housing Counseling (3/19/2015) On March 19, Daniel Lindsey from the Legal Assistance Foundation facilitated a webinar reviewing the process of filing and prosecuting a foreclosure case in Illinois, plus all necessary steps for foreclosing on several...
Housing Action Illinois is Now a HUD Housing Counseling Intermediary
Coalition Uses Collaborative Approach in Developing Community Based Partnership Model Housing Action Illinois announced its designation by the U.S. Department of Housing and Urban Development (HUD) as a HUD Approved Housing Counseling Intermediary, serving Illinois...
Register Today for the NHNLA Training: Financial Counseling for Low-Wealth Clients
Housing Counselors and social service case managers increasingly find themselves dealing with clients who need to address various financial barriers. This three-day course provides the basic strategies and information needed to increase counseling professionals'...
Join us for a Housing Counseling Webinar on April 10: Is Discriminatory Default Servicing a Factor in Homeowner Default Outcomes?
Space is limited. Reserve your Webinar seat now at: The U.S. Treasury requires servicers to monitor compliance with fair lending laws, but does not do an assessment as to which servicers are meeting this requirement. Analyses of data done in other states give...
ROUNDTABLE DISCUSSION: Foreclosure Prevention Best Practices Between Housing Counselors and Servicers
Join the IHCC (Illinois Housing Counseling Coalition) Advocacy Committee for the following event. ROUNDTABLE DISCUSSION: Foreclosure Prevention Best Practices Between Housing Counselors and Servicers The Chicago Community Trust 225 N Michigan Ave. Suite 2200, Chicago...
Register Today for the NeighborWorks Training Institute’s Organizational Leadership Succession Training
Designed for forward-thinking executive directors and board members If you are an executive director and are thinking about moving on in the near future, this course is for you. The training places the issue of leadership transitions firmly in the context of...
Training Opportunity for Housing Counselors: Homeownership Intake Assessment
Housing Counselors are invited to attend this training opportunity sponsored by Housing Action Illinois and the Legal Assistance Foundation of Metropolitan Chicago LEARN HOW TO: Conduct a full assessment of a foreclosure Read and understand a docket Differentiate the...
Fannie Mae Offers REO Incentives to Owner Occupants
Up to 3.5 Percent Closing Cost Assistance on HomePath Properties in the FirstLook Period. Illinois is one of the 27 states where the incentive is available. Starting today Fannie Mae will offer some homebuyers a special incentive to purchase through its HomePath...
Comments on New Certification Requirements for Housing Counselors
On December 12, With input from HUD-certified housing counseling agencies, Housing Action Illinois submitted comments on HUD's proposed rule on new certification requirements for housing counselors. We also has signed onto the recommendations submitted by the National...