Housing Counseling Resources

Explaining Housing Counseling

Housing Action Illinois created this What is Housing Counseling? video to help housing counselors explain who you are, what you do, and how you can help them. You’re welcome to embed it on your website by following these instructions »

Making the Case for Housing Counseling

Research on the Benefits of Housing Counseling
  • During 2017, HUD-approved housing counseling network of 1,842 agencies assisted over 880,000 individuals and families across the country.

  • In 2018, 73% of counseled households had incomes below 80% of area median income, according to the National Low Income Housing Coalition

  • In a 2021 HUD presentation, Measuring Impact of Rental Counseling on Evictions, it was reported that in the last fiscal year there was a 65% increase in households that received rental counseling and also avoided eviction, as well as a 28% increase in households that received rental counseling and improved their living conditions.
Research on the Barriers to Homeownership
In November 2017, the Urban Institute released a report titled Barriers to Accessing Homeownership that provides data and commentary on three significant barriers to homeownership: saving for a down payment, accessing mortgage credit and housing affordability. The report also offers information about down payment assistance programs which can help borrowers overcome the first barrier to homeownership.
Housing Counseling Helps People Reach their Housing Goals

Housing Action Training Materials

Home Appraisal

 HUD Updates

HUD Updates with Jerrold H. Mayer

Jerrold H. Mayer from HUD’s Office of Housing Counseling joined Housing Actions Intermediary network on May 17, 2023 to provide an update on HUD programs, new initiatives, and the HUD Handbook 7601. He also discussed upcoming opportunities and challenges facing housing counselors in our industry.

Choosing a HUD-Approved CMS

Housing counseling agencies rely on Client Management Systems (CMSs) to track clients and outcomes. Trying to compare these complicated systems can be daunting so we created profiles of each CMS to help housing counselors assess their options. See the CMS Guide 2.0.

Getting Your HUD Certification

Beginning August 1, 2021, housing counselors will be required to become certified via a HUD-administered exam.

Visit our HUD Certification page to learn more.

Latest News for Housing Counselors

Housing Action Awarded More Than $1 Million in Housing Stability Counseling Program Funding

Housing Action Awarded More Than $1 Million in Housing Stability Counseling Program Funding

CHICAGO – HUD has awarded $1,000,206 to Housing Action Illinois to distribute funds to local nonprofits whose housing counseling programs help families rent or buy safe, affordable homes and prevent foreclosures. This year’s network of 33 housing counseling agencies, listed below, serve communities in Illinois, Indiana, Michigan, and Missouri.

HUD Certified Housing Counselor Exam FAQ

HUD Certified Housing Counselor Exam FAQ

In December 2016, HUD issued a Final Rule for the Housing Counseling program that requires that all individuals who provide housing counseling in connection with a HUD program must take and pass a HUD-administered certification exam. HUD Certification Exam Online...