Housing Counseling Resources

HUD Certified Housing Counselor Exam

Department of Housing and Urban Development sealStarting on August 1, 2017, housing counselors will be able to take a HUD-administered exam and become certified (which will be a requirement starting on August 1, 2020). We break down what you need to know and how to prepare in our HUD Certified Housing Counselor Exam FAQ »

HUD-Approved Client Management Systems

CMS Report sqGuide to HUD-approved CMSs

HCO Training (coming soon)

Fair Lending
scalesredFind our brochure on fair lending, info about the Community Reinvestment Act, contact info for fair housing enforcement agencies, and more at our page on fair lending for housing counselors.
Fair Housing

Alternative_Handicapped_Accessible_sign.svgIn-Depth Focus on Fair Housing Rights for People with Disabilities
We hosted this webinar on the fair housing rights of people with disabilities in July 2016. The presentation covered reasonable accommodations, reasonable modifications, service animals, illegal inquiries about a person’s disability, effective communication, and other legal issues. It relied on hypothetical scenarios as the main teaching tools. EqualHousingOpportunity

Fair Housing Legal Rights and Responsibilities: Tools for Housing Counselors
In May 2016, we hosted this webinar with expert presenter Jessica Schneider, Staff Attorney in the Educational Equity and Fair Housing Projects of the Chicago Lawyers’ Committee for Civil Rights Under Law. The presentation included information on fair housing laws, legal rights and responsibilities for housing seekers and housing providers, and resources for filing complaints for fair housing violations.

Research on the Benefits of Housing Counseling
HELOCs and Foreclosure
home-167734_1920Home Equity Line of Credit (HELOC) can be a convenient, flexible and low-cost way to borrow money, but in situations of financial trouble could lead to foreclosure. In August 2016, we hosted a webinar with Ainat Margalit, a Senior Attorney in the Consumer Practice Group at LAF, to teach the basics of HELOC, foreclosure, and loss mitigation, and how to help clients navigate them.
Developing a Financial Education Program

moneyicon_HAIblueStudies show that people receiving financial education beyond housing counseling make more informed financial choices. At our 2013 annual Housing Matters! conference, presented on how to introduce comprehensive financial education to a housing counseling agency and strategies for helping an agency and counselors emphasize lifelong financial education.

Presentation by Cheryll Boswell, Executive Director of METEC

Presentation by Megan Kursik, Coordinator of Michigan Communities for Financial Empowerment

Best Practices for Housing Counselors
housingcounselorsIn December 2014, Housing Action Illinois and the Illinois Development Housing Authority (IHDA) presented on best practices for housing counselors, covering topics such as understanding counseling services, HUD and IHDA expectations, record keeping, and reporting. See the presentation slides »

Beat the Odds infographic in color and white or grayscale

 

Latest News for Housing Counselors

Program Coordinator

Job Summary: The Program Coordinator is one of a team of staff members tasked with implementing Housing Action’s capacity building services. Specific activities include: providing direct programmatic assistance to members, partners, and technical...

HUD Certified Housing Counselor Exam FAQ

Last December, HUD issued a Final Rule for the Housing Counseling program that requires that all individuals who provide housing counseling in connection with a HUD program must take and pass a HUD-administered certification exam. When will the exam be available?...

Housing Counseling Program Final Rule Summary

On December 14, the U.S. Department of Housing and Urban Development (HUD) issued a Final Rule for the Housing Counseling program. The most significant of these changes is the requirement that all individuals that provide housing counseling in connection with a HUD...