Capacity Building for Housing Counselors

Housing Action Illinois helps housing counselors and their agencies build their skills and capacity so they can provide the best housing and housing-related services to renters and homeowners. Our experts coordinate and teach regular workshops for counselors and offer one-on-one support and direct technical assistance to organizations. We want to make sure that agencies throughout Illinois can keep up with changing trends, new technology, and complicated regulations.

We also organize collaborative discussion groups and facilitate the Illinois Housing Counseling Coalition, a statewide coalition that brings agencies together to strategize and share resources. Finally, as an Intermediary, we distribute HUD Housing Counseling Funds and provide infrastructural and administrative support to a network of regional affiliates.

Housing Action’s Jennifer Pallas presents at a workshop on fair lending for housing counselors

Upcoming Trainings and Workshops

In addition to our annual Housing Matters! conference, we regularly host in-person trainings, workshops, and webinars for housing counseling agencies. See our trainings schedule.

Housing Counseling Intermediary

As a HUD-Approved Housing Counseling Intermediary, we facilitate the distribution of HUD Housing Counseling Funds to a strong network of nonprofit agencies.


We both create and compile resources for housing counselors. Check out recent presentations and publications by Housing Action Illinois, our members, and other housing counseling experts.

Illinois Housing Counseling Coaltion (IHCC)

We facilitate a coalition of more than 25 agencies focused on improving housing services and advancing sustainable and equitable housing policy options for low- and moderate-income households.

Meet Our Training and Consulting Team