CSG Engage is offered by Community Software Group and is designed for non-profit organizations with multiple program areas. The system is a full case management tool and the housing counseling features are built to meet the fundamental needs of counseling programs. In addition to housing counseling tools, Engage has built in CSBG features and an add on for HMIS.

One-Time Costs: Data migration is billed at $150/hour. The time needed varies depending on the amount of data and the format in which it is provided.

Annual Fee: $490-675/year per user based on the number of users. This price is impacted by optional add-on features. The add-ons include the HUD CMS and HUD HMIS modules.

Contact CSG at Laura.Mason@CommunitySoftwareGroup.com for a demo of the product and pricing based upon your agency’s needs.

Technical support staff are available during business hours for all time zones. In addition to the technical support features below, CSG Engage provides training and technical assistance meetings to users.

Engage is a web-based system that is customized based upon your needs and can be configured to match the structure of your organization; it can be built around program types, departments, and teams. Setup is conducted remotely and can take between two and four weeks. On-site setup is available if your agency covers travel costs.

In addition to client intake, CSG Engage’s client interface can be used for application completion and allows clients to upload documents.

CSG Engage’s other prepackaged reports include Counselor Time Spent Report, HUD HMIS CoC APR, HUD HMIS ESG CAPER, HUD HMIS Data, Households without Services, Clients Missing Required Data, Duplicate Clients, Inactive Clients, Service Counts, Question and Responses Reports (Survey results), CSBG Household Characteristics Report, CSBG Annual Report Standard Services Report, Address Labels, Program Overlap Data Visualizations, City/Town Report, and numerous Fiscal & Funding Source Reports.