Learning Curve: How Housing Counselors Are Going Virtual (Webinar)
July 9 @ 11:00 am - 12:00 pmFree
Join Housing Action Illinois to learn how three HUD-approved housing counseling agencies have been managing the shift from in-person to virtual counseling. Hear from Community Partners for Affordable Housing, Genesis Housing Development Corporation, and South Suburban Housing Center about the platforms they’re using (such as Zoom and FaceTime), how their intake and registration processes changed, and how they’ve marketed their virtual offerings. We’ll dig into the details of what the transition has looked like when it comes to switching from paper to electronic disclosures, collecting documents before scheduling appointments, and other nitty-gritty issues.
Free | 11:00 am – 12:00 pm CST | Register