Resources to Prevent and End Homelessness

Housing Action Illinois does not provide direct assistance to people looking for affordable housing, but we hope that the following websites and resources might be of use.

Find resources by your region
City of Chicago
  • Chicago Homelessness Prevention Call Center: Individuals seeking assistance in Chicago for basic needs such as rent, utilities, etc., should call 311 and ask for Short-Term Help to be transferred to the Homelessness Prevention Call Center. The Call Center Information & Referral Specialist will ask you questions about your situation and assess your eligibility for  assistance, as well as other community resources. The Information & Referral Specialist will direct you to a partner agency or other community resources, as appropriate and as resources are available. The hours of operation are Monday through Thursday, 8:30 a.m. to 4:30 p.m.
  • Emergency Shelter: If you are in need of emergency shelter in Chicago, call 311.
  • Chicago’s Coordinated Entry System serves as a front door to connect people facing homelessness to housing and supports in an accessible, equitable, transparent manner. This new way of doing business allows all partners in the Chicago Continuum of Care to collaborate to improve access and outcomes for people without permanent housing while delivering trauma informed services.
  • More information: www.allchicago.org/get-help
Suburban Cook County
  • Suburban Cook County Homeless Prevention Call Center: If you need financial assistance with Mortgage, Rent Payments, Rent Deposits, Utility Payments, or other housing issues please call the Homeless Prevention Call Center at 1-877-4-Cook-15 (1-877-426-6515). Listen carefully to the prompts to choose which kind of help you need.
  • Emergency Shelter: Call the emergency facility nearest you:
    • South Suburbs: South Suburban PADS, 708-332-7700
    • Northwest Suburbs: Journeys | The Road Home, 847-963-9163
    • West Suburbs: Housing Forward (Oak Park), 708-338-1724 or BEDS (LaGrange), 708-354-0858
  • More information: www.suburbancook.org
DuPage County
  • To access homeless services, call the DuPage County centralized intake and referral hotline which operates from 8:30 a.m. to 4:30 p.m. on weekdays. Telephone – 630-407-6500, 1-800-942-9412, TDD 630-407-6502. After hours and on weekends, homeless services can be accessed by calling the Catholic Charities Hope House shelter hotline at 800-941-8681.
  • More information: www.dupagehomeless.org/homeless
Additional Resources
  • HUD Resource Locator: A map-based tool to connect with building managers, public housing authority representatives, and property management companies to inquire about housing availability and other housing-related questions
  • IllinoisLegalAid.org provides lower-income and vulnerable Illinois residents with information about their legal rights and responsibilities, referrals to free and low cost legal aid offices, multimedia training and education, and forms and instructions for representing themselves. They also run Legal Answers, a virtual walk-in clinic where you can get answers to your legal questions for free from volunteer attorneys.

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At age 70, Mattie Nordstrom was still working full-time as an in-home caregiver. But when her client suddenly died, Mattie found herself unable to make ends meet and it was the Tri-County Opportunities Council that got her back on her feet. Learn more: ow.ly/nvgM50j3OBD pic.twitter.com/AUiR…

About 2 days ago from Housing Action IL's Twitter via Twitter Web Client

Consumer Contacts for People Experiencing or at Risk of Homelessness

 

Continuum of Care Network Counties or City Served Contact Information
Central Illinois DeWitt, Ford, Iroquois, Kankakee, Livingston, Logan, Mason, Menard, McLean, Piatt, Vermilion Use the HUD Resource Locator
Champaign County Champaign Champaign County Regional Planning Commission
217-819-4117
City of Chicago City of Chicago Call 311 or visit www.csh.org/access
Kane County Kane Use the HUD Resource Locator
Cook County Suburban Cook County Call Center, Open Monday-Friday from 8:30 a.m. to 4:30 p.m.
877-426-6515
or visit www.myentrypoint.org
Decatur/Macon County Macon 24-Hour Hotline 217-619-5742

Office Location:
Dove, Inc.
788 E Clay Street
Decatur, IL 62521
217-362-7700
outreach@doveinc.org

Mailing address:
302 S. Union
Decatur, IL 62522

DeKalb DeKalb Lesly Wicks
Hope Haven
815-758-3166 ext.124
Lwicks@hopehavendekalb.com
DuPage County DuPage DuPage County Information and Referral
630-407-6500
Heart of Illinois Peoria, Fulton, Tazewell, Woodford Call 211 or 309-999-4029
Heartland Sangamon Use the HUD Resource Locator
Joliet/Will Will, Kendall, Grundy Use the HUD Resource Locator
Lake County Lake PADS Lake County
847-689-4357
Madison County Madison Madison County Community Development
618-296-5300
McHenry County McHenry Kim Roush
Pioneer Center for Human Services
815-344-1230
KRoush@pioneercenter.org
Northwestern Bureau, Carroll, Jo Daviess, Henry, Knox, LaSalle, Lee, Marshall, Mercer, Ogle, Putnam, Rock Island, Stark, Stephenson, Whiteside Use the HUD Resource Locator
Rockford/Winnebago/Boone Winnebago, Boone Homeless Hotline
844-710-6919 ext. 5
South-Central Illinois Calhoun, Christian, Clark, Clay, Coles, Crawford, Cumberland, Douglas, Edgar, Effingham, Fayette, Greene, Jasper, Jersey, Macoupin, Montgomery, Moultrie, Shelby Use the HUD Resource Locator
Southern Illinois Alexander, Bond, Clinton, Edwards, Franklin, Gallatin, Hamilton, Hardin, Jackson, Jefferson, Johnson, Lawrence, Marion, Massac, Monroe, Perry, Pope, Pulaski, Randolph, Richland, Saline, Union, Wabash, Washington, Wayne, White, Williamson Use the HUD Resource Locator
St. Clair County St. Clair Housing Resource Center
618-825-3330
West Central Illinois Adams, Brown, Cass, Hancock, Henderson, McDonough, Morgan, Pike, Schuyler, Scott, Warren Tammi Lonergan
MCS Community Services
217-243-9404
tlonergan@morgancounty-il.com