07/16/2018 @ 8:30 am – 07/20/2018 @ 4:30 pm
Ralph Metcalfe Federal Building, HUD Offices, 3rd Floor, Room 328
77 W Jackson Blvd
IL 60604
Bibian Cristino
312-939-6074 x. 108

This course is designed for professionals in the homeownership counseling field who are working at the management level. Through hands-on application participants will learn procedures and methodology that will better equip them to manage the day-to-day operations of a housing counseling program. In this course homeownership program managers and executive directors will learn how to: diversify funding sources; recruit, manage and retain counseling staff; perform contract reviews and programmatic assessments; and efficiently manage case files utilizing a variety of time management techniques. A strong focus on quality assurance and proficiency in operating in performance standards, HUD, National Industry Standards, fair housing, ethics, compliance, pipeline review and reporting is included.

$200 | 5-day class (8:30 am – 4:30 pm) | Metcalfe Federal Building, (3rd fl., room 328), 77 W. Jackson Blvd. Chicago IL, 6060435-person limit

A photo ID is required to enter. HUD contact: Cheryl Lombré : 312-913-8080 (only if needed for building entry; for any other questions, please contact Bibian at 312-939-6074 x. 108)