77 West Jackson Blvd. (25th floor
conference room 2513), Chicago
Americans are more likely to rent a home today than at any other time during the previous 50 years. Given this landscape, it is essential for housing counselors to empower clients with information and resources during every step of the rental process. That’s why Housing Action Illinois has developed a comprehensive, step-by-step training to introduce housing counselors to rental counseling or deepen the knowledge of counselors already guiding clients through the rental process.Our curriculum includes an extensive collection of resources and more than a dozen templates for housing counselors to use as they aid their clients. While many examples are taken from the Midwest, the information is applicable throughout the nation. When housing counselors support tenants and landlords by facilitating better communication, understanding, and respect, we help our communities thrive.